Privacy Policy

Introduction

At CircuitBridge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through payment gateways)
• Account credentials and profile information
• Communication preferences

Technical Information

• Device information (IP address, browser type, operating system)
• Usage data and analytics
• Cookies and similar tracking technologies
• Website performance and error logs

Service-Related Information

• Order history and purchase details
• Service requests and support tickets
• Product preferences and feedback
• Warranty claims and repair history

How We Use Your Information

Primary Purposes

• Process and fulfill your orders
• Provide customer support and technical assistance
• Send order confirmations and updates
• Manage your account and preferences
• Process payments and refunds

Improvement and Communication

• Improve our products and services
• Send marketing communications (with your consent)
• Conduct research and analytics
• Personalize your experience
• Notify you about important updates

Legal and Security

• Comply with legal obligations
• Protect against fraud and abuse
• Maintain security and prevent unauthorized access
• Resolve disputes and enforce agreements

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your privacy is our priority, and we are committed to protecting your data.

Trusted Partners

We may share your information only with trusted partners who assist in operating our website and serving you:

• Payment processors for secure transactions
• Shipping partners for order delivery
• IT service providers for technical support
• Legal advisors when required by law

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure data centers and infrastructure
• Employee training on data protection

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

You have certain rights regarding your personal information. We are committed to helping you exercise these rights.

Access and Control

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability

Marketing Preferences

• Opt-out of marketing communications
• Update communication preferences
• Manage cookie settings
• Control tracking preferences

How to Exercise Your Rights

To exercise your privacy rights, contact us at privacy@circuitbridge.in or call us at +91-8446261877. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from.

Types of Cookies

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites.

Third-Party Integrations

• Payment gateways (Razorpay, PayPal)
• Analytics services (Google Analytics)
• Social media platforms
• Customer support tools
• Marketing and advertising services

We recommend reviewing the privacy policies of any third-party services you interact with.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses and adequacy decisions to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes

• We will notify you of material changes via email
• Updated policy will be posted on our website
• Effective date will be clearly indicated
• Continued use constitutes acceptance of changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: